Our 24-Hour Members Audio Response System lets you access your account, get balances, transfer funds, make loan payments, research cleared checks and deposits and withdrawals made, and request a check withdrawal sent to your home.

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Everything you need to know is listed below.

Using the 24-Hour Teller

1. Call the MARS number 1(617) 666-6610
2. Press option “1” at automated attendant.
3. Enter your account number followed by the # key.
4. Enter your four-digit PIN followed by the # key.
5. Enter a transaction code followed by the # key.
   (See code list below)
6. To end your session, simply hang up or enter 99#.

Things to Remember

• The # key must be pressed to conclude each entry.
• The * key will pause the 24-Hour Teller at any point.
• Pressing ** will erase the last instruction you entered.
• Pressing *# will repeat the last message.
• To end the call, press 99#.
• Enter the exact amount for each transaction, including dollars and cents. For example, to enter $100.00 press 10000#.
• You may key ahead at any time during the session. You do not need to wait for the voice prompt.